Final Handover Checklist Guide: What to Check Before Accepting

Accepting handover is the final step in the building process. Before you make the final payment and take possession, conduct a final check to ensure all PCI defects have been rectified and you have all the documentation you need. This guide covers what to check, what to receive and what to do if you're not satisfied.

Before Accepting Handover

• Verify all PCI defects have been rectified — do a follow-up inspection of the rectified work
• Check that the rectified work meets the standard — not just 'fixed' but fixed properly
• Verify no new defects have appeared since the PCI
• Check the site is clean — all construction debris removed
• Verify all inclusions are installed — check against the contract specifications
• Check all appliances operate — oven, cooktop, rangehood, dishwasher, air conditioning
• Check all plumbing operates — taps, toilets, showers, baths, drains
• Check all electrical operates — lights, power points, switches, exhaust fans

Documentation to Receive

Ensure you receive all of the following before making the final payment:

• Keys — all house keys, garage remotes, mailbox key, side gate key, alarm codes
• Warranties — all appliance warranties (oven, cooktop, rangehood, dishwasher, air conditioning), fixture warranties (taps, vanities, toilets), structural warranty certificate
• Certificates — electrical compliance certificate, plumbing compliance certificate, waterproofing certificate, termite protection certificate
• Manuals — appliance manuals, system manuals (alarm, air conditioning, solar, smart home), care and maintenance guide
• Plans — as-built plans, site plan, electrical plan (for future reference)
• Home warranty or compensation certificate / notice of cover — where applicable in your state or territory
• PCI form — the signed PCI form with the defect list and rectification status

What to Do If You're Not Satisfied

If you're not satisfied with the rectification of defects or the state of the home:

• Don't make the final payment — you can withhold it until defects are rectified (follow the contract)
• List the remaining issues in writing — email the builder with photos and a request for further rectification
• Agree a further timeframe — typically 5–10 business days for remaining items
• Consider a retained amount — if most work is complete, pay the remaining balance minus a retained amount for the outstanding defects
• If the builder won't rectify — contact your state's building authority
• Document everything — keep records of all correspondence and inspections

After Accepting Handover

• Take out home and contents insurance — from the date of handover
• Test everything in the first week — appliances, taps, doors, windows, lights, air conditioning
• Monitor for defects — hairline cracks, leaks, operation issues may appear as the home settles
• Report defects promptly — in writing, with photos, referencing the defect liability period
• Keep records — all correspondence, photos, warranties and certificates
• Maintain the home — follow the care and maintenance guide
• Update your address — notify relevant parties

Frequently Asked Questions