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Display Home Guide

30 Questions To Ask At A Display Village

The most important questions Australian home buyers should ask at a builder's display home — covering inclusions, site costs, contracts, and warranties.

6 min read

Most buyers walk through display homes and ask general questions like "how big is this kitchen?" or "what suburb is this builder in?" These are the wrong questions. The right questions reveal what the builder will actually deliver — and what they won't.

Below are 30 questions — grouped by category — that serious home buyers in Australia should ask before considering signing with any builder. Bring this list to your next display village visit.

Questions About Inclusions and the Base Price

Questions About Site Costs

Watch out

Site costs are one of the most common sources of budget blowouts in new home builds. A builder quoting "low" site costs without a soil test is making a promise they may not be able to keep.

Questions About the Contract

Questions About the Builder

Compare Inclusions Across Australian Builders

See which builders include ducted air con, stone benchtops, driveway, and more as standard inclusions.

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How to Use These Questions Effectively

Don't fire all 30 questions at the sales consultant in rapid succession — that's off-putting and unproductive. Instead, use these as a framework. Cover the inclusions and site cost questions during your first visit. Leave the contract and builder reputation questions for a follow-up appointment where you can take your time.

Write down the answers as you go, or ask to record the conversation (just let them know first). Follow up by requesting written confirmation of any verbal commitments made during the display home visit.

Tip

If a sales consultant gives you a vague answer to a specific question, rephrase it and ask again. Something like: "Just to be clear — is the ducted air conditioning shown here included in the base price of [amount]?" Yes or no questions are much harder to dodge.